Shipping Policy

At American Metabolix, we aim to provide fast and reliable shipping to all of our customers. Please review our shipping policy below for more details.

Processing Time
All orders are processed within 1-3 business days, excluding weekends and holidays. If we are experiencing a high volume of orders, processing times may be slightly delayed. You will be notified of any significant delays.

Shipping Options
We offer a variety of shipping options to best suit your needs. Available shipping methods and estimated delivery times will be displayed during checkout. Please note that delivery times are estimates and may vary depending on the destination and shipping carrier.

Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method, and destination. The total shipping cost will be displayed during checkout before you complete your purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status of your package.

International Shipping
Please note that international shipping may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.

Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at info@americanmetabolix.com so we can work with the carrier to resolve the issue. Please report any issues within 7 days of receiving your order.